SupportNidec Genmark
Nidec Genmark
RMA Support
RMA procedure and forms for hassle-free repair, refurbishment and upgrades.
We've Got You Covered
Top Tier RMA Support
Genuine parts, proven manufacturing processes and specification compliance. This is our customer-first approach to RMA services:
- Quick Turnaround
- Global Service Network
- Warranty Support
RMA Process
When returning a Nidec Genmark product for repair, refurbishment or upgrades please follow these few simple steps:
1.
Download the following RMA Checklist and Decontamination forms:
2.
Fill out the RMA Checklist Form, attach it to an email to [email protected] and send it with the returned product.
3.
Fill out and sign the RMA Decontamination Certification Form and attach it to the returned product. Once this is complete, shipping instruction will be provided within 48 hrs. after receiving the completed RMA Checklist form.
RMA Shipping Address:
Nidec Genmark Automation, Inc.
46723 Lakeview Blvd.
Fremont, CA 94538
Fax: 510-360-1120
In case of any questions, please don't hesitate to contact us at: [email protected]
